FAQ's
A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:
Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.
© 2021 arnaziepay.com, All Rights Reserved.
arnaziepay.com is operated by Arnaze Online Ireland Limited.
The Masonry,151,156 Thomas St ,Usher's Island Dublin Ireland D08 PY5E
Arnaziepay is a premium supplier of online dating services, its world-class platform accomodates a global network of end users looking to form romantic bonds through a safe, digital environment.
Submit a Query
ArnaziePay
“Why am I being charged?”
“I am trying to pay. Why is my card being declined?”
E-commerce transactions undergo scrutiny during bank payment checking processes. As online dating is of a sensitive nature, often payments may be suspended or denied. If you think that this may have happened to you when trying to pay, please notify your bank of your intent to proceed with the payment.
A subscription can be cancelled at any point. Please visit the Membership area when logged into your account for such profile settings and options.
“How do I cancel my subscription?”
Cancel any future mobile billing by texting STOP to 89595.
“I pay via my mobile phone provider. How do I cancel?”
Should you wish to opt into a membership plan that empowers you to enjoy unrestricted use of site facilities, visit the Membership area of your account or one of the various upgrade points around the site.
“How can I pay for membership?”
Your transaction may be temporarily held, due to the sensitive nature of Arnaziepay's sites - please contact your bank to verify your payment and continue with your upgrade.
“What are the benefits of VIP Membership?”
Should you see a charge on your statement for Arnaziepay, you will likely have opted into one of the online dating subscription packages that we provide.
Why does my bank statement show ArnaziePay?
When you originally created a profile with Arnaziepay's dating site, you would have been required to supply an email address in order to register. Please enter the email address that you would have used during registration and we will search our database for the site associated with your account.